Resonessence Labs introduce the first Audiophile grade streamer
Resonessence FLUVIUS is the ideal source companion for any of our DACs. Based on the latest technology, the FLUVIUS digital audio streamer takes playback of your digital music files to the next level.
A gigabit ethernet and dual USB 3.0 connections guarantee very smooth playback of almost any format currently in use, from MP3 to DXD and everything in between. MQA ready.
The built in library organizes and indexes your files from connected hard drives, network storage or media servers, so you can easily find and play them.
Want to explore new music? The FLUVIUS supports Tidal Hifi streaming from the internet, as well as live streaming many other internet audio content sources.
The built in media player communicates with the USB DAC directly, allowing bitperfect playback.
FLUVIUS can play from network attached storage, USB storage or internet sources.
Connect a TV, projector or monitor via HDMI.
The FLUVIUS can be controlled via a remote keypad, a Upnp compatible player on phone or tablet, or via network mirroring using Android ADB.
Like all Resonessence products FLUVIUS firmware and software can be upgraded from your computer. From time to time we make software updates available for download from our web site usually as a result of customer feedback. We welcome input from our customers regarding features that could be added to FLUVIUS through software or firmware upgrade.
Step 1: Download Update Package
The FLUVIUS has its own Fluvius Updater APP. Start the Fluvius Updater APP to download the latest firmware package.
Step 2: Verify Checksum
Click the 'verify checksum' button in the Updater APP. Only correct checksums will unlock the unzip and update buttons.
Step 3: Unzip the firmware package
The unzip firmware button will only be selectable upon download and verification of correct checksum. Please be patient as this may take a couple of minutes.
Step 4: Run the updater
The final step is running the updater, this will reboot the unit and start the new firmware.
If you find any problems, faults or unexpected performance in the FLUVIUS unit in the first two years of operation, it may well be covered by our warranty policy. The first step in returning a unit to Resonessence is to contact your local dealer, or directly by phone to us at our Canadian headquarters (778) 477-5536. We are in the North America Pacific Coast time zone and the country code for international calls is (1).
You may also email to email@example.com
. Please be prepared to provide the unit serial number when requesting support and be sure to include it in any Email.
Resonessence is pleased to provide a three year warranty under the terms described below, but reserves the right to determine whether the warranty applies in each specific case. We will attempt to determine if the warranty is applicable in the initial contact you make with us or our dealers, but it may be necessary to return the unit for inspection to make the determination.
All returned items require a Return Materials Authorization (RMA) number which you will receive from us along with the shipping address to which the unit should be returned. Please mark the shipping box with the RMA clearly visible on the outside. We can only accept units for return or repair with the RMA attached.
By shipping a unit to us you agree to the terms and conditions of our repair and return policy, outlined below.
Subject to the conditions set forth below, for three year after the original purchase date of the unit (unless otherwise specified), Resonessence will repair, or if necessary replace, the unit at no additional cost, in the event of a defect in materials or workmanship of the hardware elements of the unit. This warranty is extended only to an original purchaser of the unit from an authorized reseller or directly from Resonessence. We do not provide a warranty of any kind if the unit has been purchased from an unrecognized or unauthorized reseller. We may request proof of purchase prior to providing any warranty service. We may, at our discretion, not extend the warranty to units used as rental units by a third party business if not approved by Resonessence or our authorized dealers. Note that this warranty extends only to the “unit” – that is, our warranty does not apply to the other elements that we ship, for example, the USB cable and the remote control unit. These are specifically not covered by this warranty (they are not products manufactured by Resonessence).
This warranty only covers failures due to defects in materials or workmanship in the hardware elements of the system. Damages incurred in shipping, or due to accident, inappropriate use of the unit or power surges of any kind are not covered. Alterations to the unit undertaken by unauthorized individuals or organizations are not covered. Damage incurred during attempted reverse engineering, design data extraction or attempted internal measurements of any kind are specifically excluded from any warranty.
Installation of any unapproved software, or external algorithms of any kind designed to expose or debug the operation of the unit, or to circumvent or otherwise interfere with the unit’s unique identity code, causing damage or thereby erasing the unit’s operating system or similar, are not covered by any warranty. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.
REPAIRS MADE UNDER WARRANTY
Resonessence will be ressible for all parts and labour necessary to fix defects in materials or workmanship of the hardware elements of the unit.
NON-WARRANTY REPAIRS ETC.
Resonessence will charge fo minimum two hours of work at the prevailing hourly rate, plus all shipping costs, for any unit returned that does not qualify for the warranty service, or is returned for upgrade, technical audit or software re-initialization. Upon receipt of the unit, we will inform you of the estimated cost of the work and await your approval to proceed. Note that in all cases, even if you do not agree to the additional work, you will be responsible for the minimum two hours and shipping costs.
Parts and labour costs incurreo complete non-warranty work, even in the case where they exceed our estimate, will be your responsibility.
REPLACED, REPAIRED OR UPGRADED PARTS
Any parts repaired or replaced eir under warranty or as a paid service, are themselves warranted against defects in materials or workmanship for three years after the service date. Parts not replaced or repaired remain on the initial warranty schedule.
If a unit covered by warranty needs vicing during the first 30 days after the original purchase date, Resonessence will cover the cost of shipping the unit back, as well as the return shipping to you. After this initial 30 day period, and for three years after the original purchase date, Resonessence will only cover the cost of shipping the unit back to you, and you are responsible for the cost of shipping the unit to Resonessence. You are responsible for all shipping costs both to and from Resonessence for non-warranty work. You are responsible for paying all taxes, import duties, or similar fees imposed by foreign countries or other jurisdictions.
LIMITS AND EXCLUSIONS
RESONESSENCE DOES NOT, BY VIRTUE OF THIS DOCUMENT, OR BY ANY COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, MAKE ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT, AND ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. RESONESSENCE EXPRESSLY DISCLAIMS ANY IMPLIED INDEMNITIES. RESONESSENCE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY LOSSES OR DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES TO RECORDINGS, DATA STORAGE DEVICES, TAPES, DISKS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF GOODWILL, COVER, OR OTHER PECUNIARY LOSS, ARISING OUT OF OR RELATING TO THE USE OF ANY PRODUCT, OR ARISING FROM BREACH OF WARRANTY OR CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF RESONESSENCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. ANY DAMAGES THAT RESONESSENCE IS REQUIRED TO PAY FOR ANY PURPOSE WHATSOEVER SHALL NOT EXCEED THE ORIGINAL COST PAID TO RESONESSENCE FOR THE APPLICABLE UNIT. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.